Trial

When you sign up for your trial of Support you'll have access to all Professional features. If you want to trial a specific plan, just contact us. At any point during the trial you can choose a plan and pay by credit card from within your account.
Yes. You can start up Guide, Chat, and Talk trials from your new Support trial. Try them individually or all at once.
At the end of a Support trial, your data and setup remains intact. You can login and select a plan to purchase.

PURCHASE

Just sign up for a trial and within your trial account you can purchase today. You can pay by credit card online, or our top level plans include an invoicing option.
Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades). Contact us for details.
With Add-ons for our Support product, you can pick and choose additional features that you need in addition to your core plan. Contact us if you would like to purchase an Add-on.
The Lite versions of Chat and Guide come free with Support. You can upgrade to Chat's Basic, Advanced, or Premium plan on any Support plan. You can upgrade to Guide Professional plan with any Support plan. You can also add Talk to any Support plan.
We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount.
We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount.

GENERAL

An agent is what we call anyone who logs into a Zendesk product. Each rep, admin, or manager needs their own agent license. Add as many agents as you want on any plan. Do Zendesk products integrate with other applications & systems?
We have hundreds of pre-built apps and integrations. But you can build almost anything you want on top of the Zendesk platform via our developer API.
Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. Take a look at the security measures we take to protect your business and your customers.
Our Help Center is open 24/7 or reach out to our global support team. We're here to help.